by paulgolding | Mar 25, 2023 | AI, cognitive, data, Innovation
Mind Meld with the Customer How would you like to mind-meld with the customer, as if you had perfect knowledge of all information pertinent to the sale? With AI, this might just become a reality. Thanks to large-scale computation, AI has now exceeded beyond-human...
by paulgolding | Mar 14, 2023 | AI, cognitive, data, Innovation
The emergence of Large Language Models with their impressive beyond-human performance (in many benchmarks) gives us reason to ask: what is the strategic value of the underlying principles to the enterprise? As an antidote to many AI books with faux-paradigms, I...
by paulgolding | Mar 8, 2023 | AI, cognitive, data, Innovation
I my last post, I wrote about being “data driven” operationally, and in the post before that I wrote about the mindsets that surround using machine learning models. Let me try to marry the two ideas. There is a widely shared mindset that models are somehow...
by paulgolding | Feb 27, 2023 | AI, cognitive, data, Innovation
ChatGPT is just the tip of the iceberg that enterprises find themselves crashing into even though the underlying mass – Large Language Models (LLMs) – was introduced back in 2017. In AI years, that’s a lifetime ago. LLMs ought to have already featured in digital...
by paulgolding | Feb 19, 2023 | AI, cognitive, data, Innovation
Digital Democratization: Tech Osmosis Following on from a recent post about digital democratization, let’s explore where Generative AI fits into the picture in order to arrive at a more interesting use case for Large Language Models (LLMs) like GPT-3, ChatGPT...
by paulgolding | Feb 15, 2023 | AI, cognitive, data, Innovation
Introduction What passes for AI strategy these days has a very low bar that tells us little to nothing about the unique potential of AI. We see this often from folks pivoting to become “AI experts” with little insights into the unique capabilities of AI....
