A previous client of mine, O2 UK – the No.1 UK carrier – invited me to consult for them because I said, with a straight face and a good deal of zeal, that I could turn their business into a platform. My whole pitch was about the virtues of (a large corp) adopting and adapting various modern Web patterns and paradigms, biz and tech. The idea still has legs. For those that want to know how to run, I wrote a book about it. After a few...

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Innovation is a human endeavour. It is part of the human condition. We can’t help wondering about all kinds of possibilities – how things might be or could be. And yet, many of us somehow find innovation hard. We want to be disruptive, we want to break free, but can’t. We all like to imagine that the barriers are money, opportunity, position, resources and all of the usual obstacles. But I don’t think so. In my...

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